An army of volunteers, businesses and community groups has assembled across Stockton-on-Tees to make sure help reaches those who need it most during the Coronavirus (COVID-19) pandemic.
Catalyst, Stockton-on-Tees Borough Council and the Borough’s Voluntary, Community and Social Enterprise sector have formed the COVID Community Support Team.
If you are at staying at home because you are vulnerable, self-isolating or have been asked to shield yourself by isolating for 12 weeks then the team can help with:
Providing essential food supplies
Collecting and delivering prescriptions
Walking or taking care of pets
Listening on the phone and giving emotional support
Putting you in touch with places that can provide advice and guidance
Other practical help – let the team know what you need and they’ll try to help.
The Team is determined to make it easy for you to get the help you need.
You can get in touch for yourself or if you know of someone who you think needs help ask them if you can contact the team on their behalf.
Call: 01642 524500 opening times: 9am-5pm, Monday-Friday and 10am-4pm, Saturday
Can you help?
The COVID Community Support Team already has a group of brilliant Voluntary, Community and Social Enterprise (VCSE) sector organisations helping to provide support including:
If you are a VCSE organisation and you can help – then please get in touch using the contact details above – we’d love to hear from you. Demand is growing and we need more help!
If you are an individual and you have some time and would like to volunteer then please get in touch using the contact details above – we can put you in touch with one of the organisations we’re working with and together we can do so much more.
You can talk to one of our team:
Mon – Fri: 9am – 5pm Sat: 10am – 4pm
call – 01642 524500
Support for energy customers impacted by COVID-19
There has been an agreement reached between the Department for Business, Energy and Industrial Strategy and domestic energy supply companies setting out principles to support energy customers impacted by COVID-19. This is known as the BEIS / domestic energy supply companies: agreement.
Here is a list of the energy companies and contact details for your reference. If you are a family self-isolating and on a credit/smart meter, you can contact your supplier if you are running out of credit so they can support you appropriately.